FAQ
Frequently Asked
Questions
Find answers to the most common questions
about our candle, orders, shipping and more.
Our candles are handcrafted using premium-quality soy wax, cotton wicks, and carefully selected fragrance oils to provide a clean, long-lasting burn.
Burn time depends on the candle size. Most of our candles burn between 25–50 hours when used according to our candle care guidelines.
Yes. We use high-quality soy wax, which burns cleaner than traditional paraffin wax and produces less soot. We also strive to use sustainable materials whenever possible.
Trim the wick to about 5 mm (¼ inch) before each use, allow the wax to melt evenly across the surface during the first burn, and never burn your candle for more than 4 hours at a time
We primarily offer scented candles in a variety of fragrances. Availability of unscented candles may vary depending on the collection.
Orders are typically processed within 1–2 business days. Delivery times vary by location, but most orders arrive within 3–7 business days.
Yes. If your order arrives damaged or you receive the wrong item, please contact us within 7 days of delivery, and we’ll be happy to assist you.
Yes! We offer gift-ready packaging on selected products, making our candles perfect for birthdays, anniversaries, weddings, housewarmings, and other special occasions.
When used responsibly in a well-ventilated area, our candles are generally safe. However, always keep burning candles out of reach of pets and never leave them unattended.
Once your order has been shipped, you’ll receive a confirmation email with a tracking number so you can monitor your delivery status.
We accept major credit and debit cards, UPI, net banking, and other secure payment options available during checkout.
You can reach us through our Contact Us page or email us at info@littlebougiee.com. Our team will respond as quickly as possible during business hours.
Yes! We offer custom and personalized candles for special occasions such as birthdays, weddings, anniversaries, baby showers, corporate gifts, and festive events. You can customize elements like the label, fragrance (subject to availability), and gift packaging. To discuss your requirements, please contact us through our Contact Us page or email us at support@littlebougiee.com, and our team will be happy to assist you.
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