You can request a return within
7 days of delivery.To be eligible for a return,items
must be unused, in the same
condition that you received them,
and in original packaging.
Certain items such as sale
products, gift cards and custom
or personalised orders are
not eligible for return.
If you receive a damaged, defective
or incorrect item, please contact us
within 48 hours of delivery with
photos and we will arrange a
replacement or refund at no
additional cost to you.
To request a return, please contact
us within 7 days of receiving your
order with your order number
and reason for return.
Our team will guide you through the return process.
Once we receive and inspect your
returned item, we will notify you
about the status of your refund.
If approved, your refund will be
processed to your original payment
method within 5-7 business days.
Customers are responsible for
return shipping costs unless the
item received is defective, damaged
or incorrect.
We recommend using a trackable
shipping service as we are not
responsible for items lost in
return transit.
We only replace items if they are
defective, damaged or incorrect.
If you need to exchange an item
for the same product, please
contact us.
Our team is here for you. Reach out to us anytime.
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